Every clinic on Medbook AI is reviewed before it joins us. We check licenses, accreditations, certificates and years of practice, and only clinics that pass receive your case.
2. What if something goes wrong during or after treatment?
You are not left on your own. Your treatment plan states what follow-up care is included, and we stay reachable after you get home to help you contact the clinic and sort out next steps.
3. Is insurance included?
No. We do not arrange travel or medical insurance. We recommend organizing your own cover before you travel — your treatment plan tells you what the procedure involves and how long you will be away, so you know what to insure for.
4. How many times do I need to travel?
It depends on the treatment. Many dental cases are completed in a single trip, while implants and complex restorations often need a second visit after healing. Each offer states the treatment duration and how much recovery time to allow.
5. Are flights and hotels included?
Your plan covers the whole trip — flight, transfer, hotel and every clinic appointment, day by day. Each item shows who is arranging it: the clinic, us, or you. What is covered depends on the offer you accept.
6. Can I choose my hotel and flight?
Yes. Any part of the trip you would rather arrange yourself is marked as yours to book, and the rest is handled for you. Your plan keeps everything in one timeline either way, so nothing gets lost between bookings.
7. What happens if I need to cancel my trip?
Cancellation terms come from whoever holds the booking — the airline, the hotel or the clinic — so they differ per item. Your plan shows who booked what, and we help you work through it.
8. Do I need a visa?
That depends on your nationality and how long you stay, and the rules change — so check with the consulate for your country. Your plan holds the travel dates, clinic details and appointment times you will need for the application.
9. How do I pay?
Finding and comparing clinics on Medbook AI is free. Treatment is paid to the clinic, not to us: your offer shows the clinic's estimated price, and each clinic lists which payment methods it accepts.
10. Do you offer support during my stay?
Yes. You can reach us before, during and after your trip at support.m.b.g@medbook.global, and many of our clinics have an international coordinator who speaks your language on site.
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